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$45m security spend: Woolworths rolls out body cameras for staff as attacks see staff abuse skyrocket

Vaseline 2 months ago

By RNZ

Woolworths is introducing body cameras across all its 191 stores this week as part of its staff safety measures.

The supermarket chain tested the cameras in 17 stores and said staff felt safer and reported the cameras helped de-escalate conflict and abuse from customers.

Woolworths has seen a 75 per cent increase in physical attacks and a 148 per cent increase in ‘serious reportable events’ over the past three years.

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The cameras were worn around the neck and were only activated during a security incident, Woolworths New Zealand store director Jason Stockill said in a statement. Staff had to notify customers before recording.

“Footage will not be released unless requested by police as part of an investigation.”

Woolworths is introducing body cameras across all its 191 stores this week as part of its staff safety measures.
Woolworths is introducing body cameras across all its 191 stores this week as part of its staff safety measures.

The rollout is part of Woolworths’ three-year, $45 million program to add more safety measures to stores.

Other measures include walkie-talkies and trolley lock systems.

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“Every security measure implemented in Woolworths stores complies with New Zealand law, including privacy requirements,” Stockhill said.